Privacy Policy

How we protect your data – our privacy policy.

IMG_Privacy Policy

How we, at the travel advisers community (Tracommy.com), handle and protect your personal data.

I. The protection of your personal data is of utmost importance to us.

Personal data means all data you are going to provide about your person and profession, company while using our website services.

II. Data capturing

Tracommy collects, processes and uses your personal data (those data provided by you as a user) in accordance with the laws and statutes on data protection of the Federal Republic of Germany and those of the European Union (GDPR).

III. Protection of your personal data

Tracommy uses your personal data only for the purpose of service you have registered as a member.

IV. Your personal data in our administration process

Tracommy will never share your personal data with any third party, especially neither for advertising nor for address selling purposes. The only exception of this rule may be the use of third party administrators, who might be contracted by Tracommy to operate certain services for and on behalf of the community. Those third party administrators will be carefully selected by Tracommy and must operate under the same standard of data protection as described in this document.

V. Privacy as registered member

Persons not registered and also registered members with Tracommy cannot view any personal data of fellow members. That’s why we use a SSL coded mail-registration form instead of any automated online registration form or forum with respective online listing (online community listing tool).

Any message exchange between members (e.g. working together on projects or to exchange business contact) is on voluntary basis and needs to be agreed upon in anticipation by the respective member.
However, we might propose upon request contact details of appropriate business partners (personal contact in selcted companies) to faciliate the contact beweeen our members and to generate new business opportunities by finding new business partners and to enhance the members` professional network.

VI. Personal data we collect from you

During the registration process for a membership with the travel advisers community you are required to pass on to us the following data:

1. Complete name

2. Country of residence

3. City of residence

4. Name of Company

5. Company’s Website

6. Your position in this company

7. Type of Business

8. Contact Email Address

9. Name of Twitter account (if any)

10. Name of Skype account (if any)

These data are required due to the professional nature of our community and to protect us
against SPAM and Malware. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  In particular a SSL secured transmission.

VII. Cookies and Log Files Content

We use „cookies“ to identify you as a user when you visit / revisit our website.

A cookie is a small file which is placed on your computer’s hard drive with your implied consent. Cookies allow web applications to remember you and personalise your experience. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are also cookies placed on your computer by the provider of news in our news section in accordance to the headline you are choosing to read from the given listing.

Session Cookies

This site uses essential session cookies for the operation of the website.

How to disable Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

If you disable cookies, your experience of some parts of the website may be affected.

Google Analytis & Conversion Tracking

We use traffic log cookies from Google Analytics to identify which pages are being used and is an essential part of monitoring and improving our electronic communications. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this non-identifiable aggregated traffic information for statistical analysis purposes.

We also use conversion tracking to understand customer behaviour.

Log Files Content

Each time you access Tracommy‘s website, we shall capture the following data:

1. Your IP address (an IP address identifies a computer where any data is sent from)
2. The name and IP address of the computer requesting the respective page from the Tracommy websites.
3. The Internet website from which you have reached the requested page of the Tracommy Website.
4. The product and release information from your internet browser.

VIII. Other applications

If we embed YouTube videos in the site, watching the video may set a cookie on your computer.

We may also use embedded applications from third party social media platforms, such as Twitter or Instagram. These third parties may set cookies to remember your preferences.

IX. Links to other Websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

X. How you could control your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, it will include automatically opting you out of being added to a mailing list for our newsletter / notification service. If you would like to be added, you will need to tick the appropriate box.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at service(at)tracommy.com

Any newsletter we send will include the means for you to unsubscribe.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulations (GDPR). A small fee may be payable. If you would like a copy of the information held on you please email to service (at) tracommy.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.

XI. Legal age

All users of the Tracommy website should be of legal age in their country of residence.

We do provide a throughout secured SSL website service. Our website is especially protected against “hacks” by our internet service provider (Strato AG, Berlin, Germany).

We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Tracommy Privacy Policy / Version 2.0. / Latest update 23.04.2019